Privacy Policy

Effective Date: 5th May 2017

Privacy Policy of CRID Academy

CRID Academy, an initiative of the Center for Research Innovation and Development (CRID), is committed to protecting the privacy and personal information of our learners, instructors, partners, and website visitors. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you access our website, enroll in courses, participate in training programs, attend events, or interact with our services.

By using CRID Academy’s website and services, you consent to the practices described in this Privacy Policy.

1. About CRID Academy

CRID Academy is a skill development institute that offers online courses, live training, professional development programs, research and academic skills training, entrepreneurship education, career readiness programs, and digital skills learning opportunities. Our mission is to empower students, researchers, professionals, and aspiring entrepreneurs through practical, innovative, and impact-driven learning experiences.

2. Information We Collect

Personal Information

When you register for a course, subscribe to our services, contact us, or participate in our programs, we may collect:

• Full name
• Email address
• Mobile phone number
• Organization, institution, or workplace information
• Educational background
• Billing and payment details
• User account credentials
• Profile information and learning preferences

Learning and Course Information

We may collect information related to your participation in our educational activities, including:

• Course enrollments
• Training attendance records
• Learning progress and completion status
• Quiz and assessment results
• Certificates earned
• Feedback and evaluations

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Pages visited and time spent on the website
• Referral sources

3. How We Use Your Information

We use collected information for the following purposes:

Educational Services

• Managing course registrations and enrollments
• Delivering online and live training programs
• Monitoring learning progress
• Issuing certificates and credentials
• Providing academic and technical support

Communication

• Sending course updates and announcements
• Responding to inquiries and support requests
• Sharing information about events, workshops, and opportunities
• Delivering newsletters and educational content

Improvement and Development

• Enhancing learning experiences
• Improving website performance
• Developing new courses and services
• Conducting quality assurance and evaluation

Administrative and Legal Purposes

• Processing payments and transactions
• Maintaining records and compliance
• Preventing fraud and unauthorized access
• Complying with applicable laws and regulations

4. Cookies and Analytics

CRID Academy may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience
• Measure course and content effectiveness

Users may disable cookies through browser settings; however, certain features of the website may not function properly.

5. Sharing of Information

CRID Academy does not sell, rent, or trade personal information to third parties.

We may share information with:

Service Providers

Trusted third-party providers who assist in:

• Website hosting
• Payment processing
• Email communications
• Learning management systems
• Data storage and security

Academic and Professional Partners

Information may be shared when necessary for:

• Joint training initiatives
• Certification programs
• Collaborative educational activities

Legal Requirements

We may disclose information when required by law, court order, government request, or to protect the rights, safety, and integrity of CRID Academy and its users.

6. Data Security

CRID Academy implements reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to maintain secure systems, no internet-based platform can guarantee absolute security. Users are encouraged to protect their account credentials and use strong passwords.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide educational services
• Maintain academic records
• Issue certificates and verifications
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

8. User Rights

Subject to applicable laws, users may have the right to:

• Access their personal information
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent for marketing communications
• Request a copy of their stored information
• Object to certain processing activities

Requests may be submitted through the contact details provided below.

9. Third-Party Websites

Our website may contain links to external websites, partner organizations, social media platforms, or educational resources. CRID Academy is not responsible for the privacy practices or content of third-party websites.

Users are encouraged to review the privacy policies of those websites before sharing personal information.

10. Children’s Privacy

CRID Academy does not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by applicable law.

11. International Users

Users accessing CRID Academy services from outside Bangladesh acknowledge that their information may be processed and stored in Bangladesh or other locations where our service providers operate.

12. Changes to This Privacy Policy

CRID Academy reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated effective date.

Continued use of our services following policy updates constitutes acceptance of the revised Privacy Policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

CRID Academy
Center for Research Innovation and Development (CRID)

Email: academy@cridglobal.org
Email: contact@cridglobal.org
Phone/WhatsApp: +880 1866208151

Address: Level 4 (B), House #30, Road #20 (Lake Side), Block K, Banani, Dhaka-1213, Bangladesh

Website: https://cridglobal.org/academy/

By accessing or using CRID Academy services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.